This could be due to a number of reasons, but here are the most common:

1. Your billing postcode doesn't match the details your bank holds

2. Your card has expired

3. Your billing name isn't correct

Please make sure you're adding your billing address if it's different to the shipping address!

Note - when a payment fails at checkout, the money will be held by your bank and released back into your account within 2-3 working days. We don't receive any payment if an order hasn't been successfully created.

If you're not able to sort it after checking the above, please message us using the "Chat" service on our website or email us at: hello@feelgud.co.uk

For both products, we recommend that adults take two gummies each day - these can be taken together or separately and can be enjoyed at any time of day.

Yes - our gummies can certainly be enjoyed together. Many customers enjoy two mushroom gummies in the morning to start the day and take two ashwagandha in the afternoon to calm them before bed.

When used in conjunction with a healthy lifestyle, our ashwagandha and mushroom gummies can begin to positively impact the body within two weeks. However, depending on your individual health, it may take a few months to experience or even notice big changes. Being adaptogenic supplements, it's important to take them regularly to maximise the cumulative benefits.

Our unique range of gummies are some of the strongest on the market, they’re completely vegan, gluten-free, formulated by nutritionists, third party lab tested for impurities, and they are all naturally flavoured. Have a read through the reviews on our product pages to get an idea of what our previous customers think!

Yes - all of our gummies are completely vegan, 100% natural, and gluten free. Unlike many other gummy brands out there that use gelatin, ours have been manufactured using pectin, an ingredient that comes from fruit peels, to ensure that they are accessible to all.

We always recommend consulting your child's paediatrician before introducing any new supplements into their diet. However, we do have plenty of customers who are purchasing our gummies for their children to use. If you do decide to give them a go, we suggest reducing the serving size to one gummy per day.

We always recommend consulting your doctor before taking any new supplements while pregnant or breastfeeding.

We always recommend consulting your doctor before taking any new supplements if you’re taking prescription medication or have any health conditions.

When you place your order, you will receive an order confirmation email and we aim to dispatch your gummies within 24 hours of the order being placed.

When your order has been dispatched by our fulfilment team, you will receive another email that contains your Royal Mail tracking code - please check your junk/spam folder.

If you haven't received this email, please message us using the "Chat" service on our website or email us at: hello@feelgud.co.uk

We aim to dispatch orders within 24 hours of the order being placed, so please reach out to us ASAP if any details are incorrect on your order.

To contact our team, please message us using the "Chat" service on our website or email us at: hello@feelgud.co.uk

This could be due to a number of reasons, but here are the most common:

1. Your billing postcode doesn't match the details your bank holds

2. Your card has expired

3. Your billing name isn't correct

Please make sure you're adding your billing address if it's different to the shipping address!

Note - when a payment fails at checkout, the money will be held by your bank and released back into your account within 2-3 working days. We don't receive any payment if an order hasn't been successfully created.

If you're not able to sort it after checking the above, please message us using the "Chat" service on our website or email us at: hello@feelgud.co.uk

To manage your active subscription(s), please follow these steps:

Step 1: Log into your account here - www.feelgud.co.uk/account

Step 2: Select "Subscriptions" from the menu.

Step 3: You can view and manage all of your active subscription(s) here.

If you're having issues accessing your account, please check out the answer below.

Having trouble logging into your account... please check the following:

If you haven't registered your email, you will need to create an account using the same email address used at checkout.

If you have forgotten your password, you can select "forgot password" and a link to reset it will be sent to your email.

If you're still not able to login, please drop us a message using the webchat on our site or email us at: hello@feelgud.co.uk

To change the frequency of your subscription(s), please follow these steps:

Step 1: Log into your account here - www.feelgud.co.uk/account

Step 2: Select "Subscriptions" from the menu.

Step 3: Select the active subscription(s) that you would like to adjust.

Step 4: You can change the frequency of your deliveries using the "Order Frequency" field.

To delay your next subscription order, please follow these steps:

Step 1: Log into your account here - www.feelgud.co.uk/account

Step 2: Select "Subscriptions" from the menu.

Step 3: Select the active subscription(s) that you would like to adjust.

Step 4: You can change or skip the next delivery date using the "Next Order" field.

We are really sorry to see you go and if you think there is anything we can do to make you stay, please let us know!

However, if you still decide we are not right for you at this moment, please follow the steps below:

Step 1: Log into your account here - www.feelgud.co.uk/account

Step 2: Select "Subscriptions" from the menu.

Step 3: Select the active subscription(s) that you would like to adjust.

Step 4: You can cancel by clicking "Cancel Subscription" at the bottom of the page.

Ashwagandha (Withania Somnifera) is part of a class of plants called adaptogens, known for their ability to help the body resist physical and mental stress.

It's one of the most clinically researched ingredients on the planet and has become hugely popular in recent years as a natural solution to health.

Adaptogens are herbs, roots and other plant substances (like mushrooms) that help our bodies manage stress and restore balance after a stressful situation.

If you're interested in learning more, check out some of our blogs here - Güd Reads

Our ashwagandha gummies are flavoured using a natural strawberry flavouring that completely masks the natural taste of ashwagandha.

Ashwagandha root extract, natural strawberry flavour, glucose syrup, sugar, glucose, pectin, citric acid, carnauba wax, sodium citrate, vegetable oil, and spinach powder.

As highlighted by Healthline, some potential benefits of ashwagandha are…

1. Help to reduce stress by lowering cortisol levels

2. Help with anxiety and depression

3. Balance hormones & boost libido

4. Reduce blood sugar levels

5. Increase testosterone and fertility in men

6. Improve sports performance through building muscle mass and strength

7. Reduce cholesterol and triglycerides, supporting heart health

8. Improve brain function and memory

(Source Healthline)

If you want to read more about the benefits, check out our blog here - The 6 Benefits of Ashwagandha

Functional mushrooms are a group of fungi that have been used for their potential health benefits in traditional medicine practices for centuries.

These mushrooms are often valued for their bioactive compounds and their ability to support various aspects of human health.

Our mushroom gummies are made using the four most popular functional mushrooms on the market: Lion’s Mane, Chaga, Cordyceps & Reishi.

We only use fruiting body extract and each each serving contains the equivalent of 700mg of each mushroom, which totals to 2,800mg.

We love functional mushrooms, but that doesn’t mean we want the taste!

Unlike all other forms of functional mushroom supplements, such as teas, coffees, powders and capsules, our gummies taste delicious.

They are made using natural raspberry flavouring and completely mask the taste of the mushrooms.

Unlike many other brands that outsource their manufacturing to China - our gummies are made in a state-of-the-art facility in Western Europe.

No - our mushroom complex gummies only contain functional mushrooms, so they benefit your body and mind but have no psychoactive properties at all.

When you place your order, you will receive an order confirmation email and we aim to dispatch your gummies within 24 hours of the order being placed.

When your order has been dispatched by our fulfilment team, you will receive another email that contains your Royal Mail tracking code - please check your junk/spam folder.

If you haven't received this email, please message us using the "Chat" service on our website or email us at: hello@feelgud.co.uk

We only use Royal Mail’s Tracked service - there are cheaper options, but we can’t be called Feel Güd and offer a bad delivery service now can we?

If you do have issues then please let us know as we are constantly reviewing other couriers to make sure we are providing the best service.

Standard delivery should take 48 hours from dispatch. However, we say that if you haven’t received your order within three days, please get in contact.

Express delivery should take 24 hours from dispatch. However, we say that if you haven’t received your order within two days, please get in contact.

We aim to deliver your gummies as quickly as we can, however, once they leave our HQ they’re in the hands of Royal Mail and every so often there are some issues.

If you haven’t received your gummies for whatever reasons, please message us using the "Chat" service on our website or email us at: hello@feelgud.co.uk

We do offer returns within 30 days of purchase, but the gummies have to be unopened.

Please contact our team at info@feelgud.co.uk for the return address - unfortunately we can’t offer free returns.

If you have an issue with the product, then please speak to our team first about the returns before sending back to us.

Unfortunately, we are only shipping to the UK at the moment, however, we are planning on expanding this to Europe and the US in the near future.

If you're interested in our gummies and live outside of the UK, please drop us an email at hello@feelgud.co.uk and we'll be sure to notify you when things change.